Get in Touch With Us

Got a question about something you read here, spotted an outdated detail, or want to suggest a new sweepstakes casino for us to look at? This page explains how to reach the team behind Social Casinos and what we can and can't help with.

How to Contact Our Team

The best way to reach us is by email at [email protected]. We read every message that comes in and try to reply within two working days. A short line about what your message concerns — a review, a correction, a general question — helps us route it to the right person and get back to you faster.

We don't run a phone line or live chat, so email remains the most reliable channel for anything related to the site.

What We Can Help With

  • Questions about our coverage of new sweepstakes casinos — If something in a review or comparison is unclear, ask us directly and we'll clarify.
  • Corrections — Sweepstakes casino operators change their eligible states, welcome offers, and terms often. If you notice a detail on our site that looks out of date, we want to know so we can verify and update it.
  • Content suggestions — If there's a topic, a state-specific legal question, or a new sweeps coin casino you'd like us to cover, tell us. We can't promise every suggestion turns into a page, but reader input genuinely shapes what we prioritise.
  • Partnership and editorial enquiries — If you represent a sweepstakes casino operator or a relevant business and want to discuss working with us, introduce your company and explain what you're proposing.
  • General site feedback — Anything about how the site reads, works, or presents information on mobile is useful to us.

What We Can't Help With

We are an independent comparison site, not an operator, a payment processor, or a customer support desk for any of the brands listed here. That means we cannot:

  • Access, verify, or reset an account on any sweepstakes casino site — that has to go through the operator's own support team.
  • Process or expedite a Sweepstakes Coins redemption, identity verification, or withdrawal request.
  • Confirm whether a specific state permits a specific operator on any given day — laws and operator eligibility lists change, so always check the operator's current terms directly.
  • Provide legal, tax, or financial advice about sweepstakes participation or prize redemption. If you have questions about tax obligations on a redeemed prize, a licensed tax professional or official state guidance is the right source.

If your message is about an account issue, a stuck redemption, or a billing dispute with a specific site, please contact that operator's own support channel — it will usually be listed in their account settings or help centre. We simply don't have access to any operator's backend systems.

A Note on Accuracy and Independence

We aim to keep information about eligible states, welcome offers, and redemption terms as current as reasonably possible, but sweepstakes casino terms shift regularly and availability varies by state. If you're comparing options, our roundup of the best non-GamStop casinos 2026 covers a related but distinct category worth a look if you're researching alternatives beyond the sweepstakes model.

Any commercial relationships we have with listed operators don't influence how we rank or describe them — if you ever feel a description doesn't match what you experienced on a site, tell us. That kind of feedback directly helps us keep the site honest.

Before You Write In

A few quick checks can save you a round trip:

  1. If your question is about eligibility or age requirements, check the operator's own terms page first — these are set by each company individually and can differ from state to state.
  2. If your question is about "no purchase necessary" entry or alternative methods of entry, this information is usually published in the operator's official rules, since it's a legal requirement of the sweepstakes model.
  3. If you're asking about a specific welcome offer shown on our site, mention the operator name and the date you saw it, since offers do change.

Once you've sent your message, expect a reply from an actual person on our team — we don't rely on automated responses to close out enquiries. Thanks for taking the time to reach out; feedback like yours is part of what keeps this site useful.